Introduction / Job Description

Front of house managers oversee the interview and hiring processes for positions such as servers, hosts, bussers, and bartenders. They also oversee, direct, and actively participate in the training of personnel in these positions.

Additionally, front of house managers supervise the cleanliness and upkeep of the dining room and guest contact areas, including restrooms and any closet/coat check areas.

Finally, the front of house manager supervises individual shifts, helping ensure that dining guests are served in a manner that meets the standards set by the restaurant.

Duties & Responsibilities

• Manage the Reception, Telephone, Room Reservations, Catering and Cleaning over a large account.
• Deliver the professional greeting of clients and visitors, to the highest standards
• Monitor, manage and review the Catering and Cleaning contracts
• Ensure the team leaders and supervisors coordinate their staff to ensure the delivery of exceptional front of house services.
• Implement dynamic operational working procedures, to support the delivery of service excellence
• Develop strong communication and line reporting procedures to guide service implementation making improvements or changes where required
• Implement safe working practices to ensure safety of building occupiers and visitors
• Lead monthly management report meetings with the client and build strong relationships with key business leaders

Requirements

• Proficient in English
• Ability to stand on your feet for several hours
• Ability to lift at least 50 lbs
• Experience working as a manager

Skills

• Communication
• Teamwork Oriented
• Maintains a Good Energy Level
• Thorough and Organized
• Professional
• Punctual

Kitchen Manager responsibilities include supervising the food prep and cooking, maintaining a fully-stocked kitchen inventory and complying with safety and cleanliness standards. To be successful in this role, you should be able to manage our kitchen staff and guide them to deliver quality food on time.

Ultimately, you will ensure all plates are properly cooked and served and our customers have a pleasant dining experience.

Responsibilities

• Manage kitchen staff and coordinate food orders
• Supervise food prep and cooking
• Check food plating and temperature
• Establish portion sizes
• Schedule kitchen staff shifts
• Price menu items in collaboration with the Restaurant Manager
• Order food supplies and kitchen equipment, as needed
• Train kitchen staff on prep work and food plating techniques
• Store food products in compliance with safety practices (e.g. in refrigerators)
• Keep weekly and monthly cost reports
• Maintain sanitation and safety standards in the kitchen area

Requirements

• Proven work experience as a Kitchen Manager, Restaurant Manager or Head Chef
• Hands-on experience with planning menus and ordering ingredients
• Knowledge of a wide range of recipes
• Familiarity with kitchen sanitation and safety regulations
• Excellent organizational skills
• Conflict management abilities
• Ability to manage a team in a fast-paced work environment
• Flexibility to work during evenings and weekends
• Certification from a culinary school or degree in Restaurant Management is a plus

We are on the hunt for an experienced Line Cook to join our talented team and help prepare meals according to our standard recipes. In this position, your principal goal will be to prepare high-quality meals that meet the chef?s exact specifications.

You will be responsible for setting up the prep station, stocking inventory, and maintaining sanitation standards. To be successful in this role, the ideal candidate will possess excellent communication and multi-tasking skills. Ultimately, you will play an essential role in contributing to our customer satisfaction and restaurant growth.

Responsibilities:

• Ensure the preparation station and the kitchen is set up and stocked.
• Prepare simple components of each dish on the menu by chopping vegetables, cutting meat, and preparing sauces.
• Report to the executive chef and follow instructions.
• Make sure food preparation and storage areas meet health and safety standards.
• Clean prep areas and take care of leftovers.
• Stock inventory and supplies.
• Cook menu items with the support of the kitchen staff.

Requirements:

• High school diploma or equivalent qualification.
• Certificate in Culinary Arts or related field.
• A minimum of 4 years? experience in a similar role.
• In-depth knowledge of restaurant best practices and cooking methods.
• Excellent communication and organizational skills.
• Aptitude for multi-tasking.
• Must be able to work cooperatively and efficiently in a team.

Food Preparation Job Description Template

We are looking for an energetic Food Preparation Worker to assist our kitchen workers by preparing food ingredients. The Food Preparation Worker will wash, peel, slice, trim, chop, and grate fruit and vegetables, and measure, weigh, and mix a wide variety of ingredients. The Food Preparation Worker will cut, slice and grind a variety of meats. You will ensure ingredients are stored and rotated effectively to optimize freshness, and ensure desired stock levels at all times. You will collaborate with kitchen team to ensure customer satisfaction and retention.

To be successful in this role, you will ensure quality and stability of products by complying with production guidelines, by following standardized recipes, and by overseeing product quality through adequate storage and product rotation. Preferred candidates will be enthusiastic, dexterous and have stamina.

Food Preparation Worker Responsibilities:

• Working effectively with kitchen team, and complying with company procedures and food safety policies.
• Preparing workstation with required ingredients and equipment, and keeping station sanitary and organized throughout shift.
• Preparing ingredients following recipes and guidelines.
• Steaming vegetables and other basic cooking responsibilities.
• Ensuring ingredients are tagged, date-labeled, covered, stored and rotated effectively.
• Overseeing food levels and restocking items on time.
• Keeping utensils and equipment clean and sanitary.
• Establishing stock levels at end of shift and capturing information on standardized stock sheets.
• Removing trash and clearing storage bins.

Food Preparation Worker Requirements:

• High School Diploma, GED, or suitable alternative.
• 2+ years kitchen production experience.
• Excellent understanding of food preparation fundamentals.
• Ability to follow recipes.
• Sound understanding of food allergies and foodborne illnesses.
• Basic mathematical skills.
• Proficient knife-handling skills.
• Excellent communication skills, both written and verbal.
• Available to work shifts, on public holidays and over weekends.

Dishwasher Job Description Template

We are looking for a dedicated, organized dishwasher who enjoys working as part of a team in a fast paced culinary environment. The Dishwasher?s duties include removing soiled plates and flatware from tables, washing them thoroughly, and resetting tables in preparation for the next party. They may also restock items, unload delivery trucks, help prepare cook stations, clean appliances and machines, empty and clean trash receptacles, and other duties, as needed.

To be successful as a Dishwasher, you should be a committed, communicative team player with excellent time management skills. You should be able to prioritize tasks in a busy setting and adhere to all food safety regulations and procedures.

Dishwasher Responsibilities:

• Ensuring the availability of clean dishes by bussing tables, washing dishes, pots, pans, and flatware, and resetting dining areas.
• Preparing dining areas and kitchen for next shift by cleaning and restocking dining areas and cook stations.
• Cleaning machines and appliances used in the kitchen, such as coffee makers, pots, and pans, mixers, etc.
• Unloading and storing deliveries.
• Sweeping and mopping floors, especially in the event that items are broken or spilled.
• Taking out the trash and rinsing garbage cans.
• Supporting other restaurant staff members by assisting with other tasks, as needed.
• Reporting kitchen accidents or violations of food safety codes and procedures.

Dishwasher Requirements:

• High School Diploma or equivalent.
• Minimal work experience.
• Strong problem solving and communication skills.
• Exceptional time management skills.
• Ability to stand or walk for 8-hour shifts and lift at least 20 pounds.
• Willingness to comply with all food safety procedures.

Cashier Job Description Template

We are looking for an efficient, courteous Cashier who possesses excellent customer service skills. The Cashier will scan the customer?s selections, ensure that prices and quantities are accurate, accept payments, issue receipts, answer inquiries, and provide helpful information to customers products, promotions, or item location. You will also respond to complaints, process refunds or exchanges of items, and maintain a clean workspace.

To succeed as a Cashier, you should have a strong work ethic and high level of accuracy. You should be responsible, attentive to customer needs, and committed to providing excellent service.

Cashier Responsibilities:

• Welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations.
• Operating scanners, scales, cash registers, and other electronics.
• Balancing the cash register and generating reports for credit and debit sales.
• Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer.
• Processing refunds and exchanges, resolving complaints.
• Bagging or wrapping purchases to ensure safe transport.
• Following all store procedures regarding coupons, gift cards, or the purchase of specific items, such as alcohol or cigarettes.
• Maintaining a clean workspace.

Cashier Requirements:

• High School Diploma or equivalent.
• Customer service or Cashier experience.
• Ability to handle transactions accurately and responsibly.
• High level of energy with strong customer service skills.
• Basic math and computer skills.
• Ability to stand, walk, lift heavy items, and work with other team members in a fast-paced environment to provide excellent service.
• Attention to detail.
• Helpful, courteous approach to resolving complaints.

Bartender Job Description Template

We are looking for a professional, high-energy Bartender with excellent communication skills serve classical cocktails and exciting new beverages to our customers. The Bartender will greet customers, learn about their preferences, answer questions, recommend menu items, and prepare and serve beverages and food. You will also upsell items, create recipes, utilize proper equipment and ingredients, and handle basic cleaning duties.

To succeed as a Bartender, you should have a neat appearance and engaging, friendly personality. You should be efficient, observant, knowledgeable, and personable.

Bartender Responsibilities:

• Welcoming customers, reading and listening to people to determine beverage preferences, making recommendations, and taking drink orders.
• Planning drink menus and informing customers about new beverages and specials.
• Selecting and mixing ingredients, garnishing glasses, and serving beverages to customers.
• Checking identification to ensure customers are the legal age to purchase alcohol.
• Taking inventory and ordering supplies to ensure bar and tables are well-stocked.
• Adhering to all food safety and quality regulations.
• Handling cash, credit, and debit card transactions, ensuring charges are accurate and returning correct change to patrons, balancing the cash register.
• Maintaining a clean work and dining area by removing trash, cleaning tables, and washing glasses, utensils, and equipment.
• Developing new cocktail recipes.

Bartender Requirements:

• High School Diploma.
• Additional education, training, certificates, or experience may be required.
• Meets state minimum age to serve alcohol.
• Availability to work nights, weekends, and holidays.
• Positive, engaging personality and professional appearance.
• Basic math and computer skills.
• Exceptional interpersonal and communication skills.
• Strong task and time management abilities.
• Eye for detail and understanding of drink mixing tools and techniques.
• Ability to stand, walk, bend, etc for extended periods, and lift up to 25 lbs.